Because; it always be the motors like google who decide the ranking of website on complete research.
After fixing the spam issues, and a few months wait. and several other phone calls asking "when", Google finally re-included them, and with great rankings on top of it. https://lifestyle.Effinghammagazine.com/story/50870143/lucid-leverage-enhances-digital-footprint-with-cutting-edge-reputation-management-services-in-phoenix-az